Making banking websites better for everyone.
Gain the market advantage with an optimised SaaS-style website solution
designed specifically for banks, credit unions and mutuals,
to drive new customer acquisition and elevate the member experience.
Your bank, your way
Sitback’s banking website accelerator platform is empowering growing credit unions, mutuals, and member owned banks through extensive features designed exclusively for marketing, brand, and communications teams in the finance industry.
Drive new customer acquisition and support existing members with the marketing tools and technology integrations you need to get your products in front of customers, no matter where they are or what device they’re on.
Discover why forward-thinking Australian banks choose Sitback’s platform to build their brand
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Seamless & easy integration
Quickly craft a modern, online branch for your brand. Integrate with leading financial calculators and 3rd party apps. Backed by Sitback’s friendly Support & Optimisation team: get the help you need, when you need it.
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Speed to market without compromise
Don’t build a new website from scratch: forms, rates management, product-led IA, and atomic disclaimers are all available out of the box. Extend and customise the core platform to suit your brand. -
Low-risk PaaS with flexible pricing
Get immediate updates to core platform updates, including new features and bug fixes. Low up-front investment with flexible subscription model. Spread the costs for easier budgeting. -
Focus on your customers
User experience optimised for the banking sector and underpinned by behavioural science. Increase digital team efficiency through enhanced marketing capabilities. We take care of the technology so you can focus on building features that matter to your customers.
Powered by the latest technology, fine-tuned for finance
Client success stories
Read about some of the great things our clients are achieving with our Accelerator Platform and Experience Design services.
Get started today
Start designing your perfect banking website today!
Simply tell us a little bit about your requirements and we’ll send through a no-strings attached information pack, including pricing options.
Core website features to keep you moving quickly
Powerful content management
Empower your financial institution with a robust content management system, streamlining website management for efficiency, flexibility, and dynamic customer engagement.
Intuitive page builder
Drag and drop your perfect layout. What-you-see-is-what-you-get text editors. Extensive component options to make your content your own.
Create engaging content
Easily incorporate rich media like images, video, audio, PDF, and embedded content.
Responsive & accessible
Mobile-first and fully responsive.
Accessible and WCAG 2.1 AA compliant.
Advanced SEO functionality
Advanced SEO tools including metadata customisation, Google snippet preview, URL rewriting and page redirects.
Edit and preview Open Graph content for social media.
Intuitive site search
Empower customers to find information quickly and effortlessly and boost overall website satisfaction.
Personalisation
Whether you prefer working with personas, segments, tags, or a combination of them, you can start delivering personalised content immediately. Engaging your visitors has never been simpler.
360º profiling
Gain real-time insights into your website visitors and customers. From their potential value to the devices they use, you’ll have all the information you need to stay relevant.
A/B testing
Looking to enhance your content’s performance? Choose your target audience, define your objectives, and begin boosting conversions right away.
Customise and extend to your needs
Personalise your digital presence. As certified Umbraco partners, our expert web development team can adapt and extend the core platform to meet your organisation’s unique requirements, ensuring on-brand excellence.
The heart of your DXP
Quickly build your digital experience platform by connecting with Digital Asset Management tools, AI chatbots, Customer Data Platforms and Data Management Platforms
Personalised experiences
Add push notifications, personlisation and A/B testing tools to optimise the customer experience and increase conversion rates with always-on experimentation.
AI-powered site search
Supercharge the core site search with Natural Language Processing and Machine Learning.
Product comparison tool
Provide customers with the option to compare products and choose the best option for them.
Branch locator
Have multiple branches? Then leverage our branch locator with dynamic map and search functionality.
Multilingual
Expand your reach with multilingual capabilities, enhancing accessibility for CALD customers.
We are TransPerfect solution partners, bringing AI powered translation services to your website.
Generate Key Fact Sheets
Quickly create, update and distribute Key Fact Sheets that are on-brand and integrate with our centralised rates management features, meaning when your rates update, so do the KFS.
Optimised for banks, mutuals and credit unions
Our optimised features ensure a seamless, secure, and compliant online experience, meeting the unique needs of financial institutions.
Centralised rates management
Tokeniser functionality allows you to set once, publish everywhere. Includes the ability to set future publish dates. Tight integration with the WYSIWYG text editor provides fast and intuitive access to the full library of rates, anywhere in your content.
Atomic disclaimer, FAQ and alert management
Maintain compliance and provide consistent information, anywhere on the site.
Surface important updates about outages or rate changes with site-wide alert functionality.
Flexible form builder
Quickly build lead generation forms or multi-step application processes including data validation and conditional logic.
Already using a forms solution like Cloudcase? No dramas. We integrate with that too.
Secure and scalable
Highly secure platform complies with APRA-regulated entity requirements.
OpenID Connect for Single Sign On (SSO) with Azure Active Directory integration.
Optionally verify new customers via GreenID.
3rd party app integration
Connect to Internet Banking services for a seamless customer experience. Integrate with various CRM systems to gain a holistic view of your customer activity. Plug in your calculators and key fact sheets, even when managed elsewhere.
Insightful data & analytics
Best practice and sector-specific GA4 dashboard backed by a rich data layer implementation for enhanced website analytics and customer insight. Or, deliver the data where it’s needed most—directly within Umbraco. Our server-side analytics ensure the highest possible data quality.
Finance calculator integration
Embed popular financial calculators like Widget Works and GBST in just a few clicks. Easily deploy, update and integrate your financial products to provide a seamless and consistent experience.
Support & optimisation
Our dedicated support team ensures seamless updates and assists customers in extending website features, providing comprehensive care for sustained excellence.
Continuous improvement
Delivery of incremental enhancements to your website with a reliable cadence. We run your business as usual tasks so your internal team can focus on creating business value.
Flexible contracts
Monthly and annual agreements with rollover of unused hours and no lock-ins. Features and reporting levels scale with your requirements.
Single point of contact
Dedicated local Digital Producers ensure consistency of service, clear communication and a friendly face.
24/7 support
A single point of contact to provide dependable, round-the-clock support, ensuring your site is secure and available, even through periods of extreme demand.
High availability infrastructure
Hosting options include Microsoft Azure Managed Cloud, On-premises solutions, and Umbraco Cloud (coming soon).
Disaster Recovery
In the event of a data centre outage, get your website back online within minutes, not days. Hot, warm and cold Disaster Recovery options to suit your budget and customer SLAs.
Leading Australian brands trust Sitback’s financial services experience
